The agreement governing use of Remotely's remote staffing services. Please read before booking a consultation.
These Terms constitute a binding agreement between you ("Client") and Remotely, registered in England and Wales. By engaging our services you agree to these Terms alongside our Privacy Policy.
Specific tasks and scope are agreed before services commence. All prices are exclusive of VAT unless stated.
Monthly plans are invoiced in advance, payable within 7 days. Adhoc days are invoiced on completion. Late payments may incur interest under the Late Payment of Commercial Debts Act 1998. Services may be suspended for accounts more than 14 days overdue.
Monthly plans require 30 days' written notice. No refunds for prepaid monthly periods. Adhoc days cancelled with less than 24 hours' notice are charged in full. You may upgrade or downgrade plans at the start of any billing month.
We will provide vetted, trained remote workers matched to your needs, respond to feedback promptly, replace an unsatisfactory worker at no extra cost, and keep your information secure.
Both parties agree to keep all non-public business information confidential. This obligation survives termination for 3 years. All remote workers sign confidentiality agreements as part of onboarding.
Work product created by your remote worker becomes your property upon full payment. Remotely retains ownership of its proprietary systems, training materials, and methodologies.
Remotely's total liability in any 12-month period shall not exceed fees paid in that period. We are not liable for indirect or consequential losses. Nothing excludes liability for negligence causing death or personal injury.
These Terms are governed by the laws of England and Wales. Disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales. Contact: [email protected]